Refund and Cancellation Policy
Refund and Cancellation Policy:
We appreciate your choice in selecting our services at A1HQ. Our goal is to deliver an exceptional experience and value for your investment. Prior to subscribing, we encourage you to take advantage of our 3-day free trial, allowing you to assess our features and functionalities at no cost.
3-Day Free Trial: Experience our services risk-free during the 3-day free trial period. Explore and evaluate our offerings with no charges. If, within the initial three days, you find our service isn't the right fit, you can cancel at any time, and no charges will be applied.
Refund Policy After Recurring Charge: After the conclusion of the 3-day free trial, your account will be automatically charged based on your chosen subscription plan. Following this recurring charge, refunds will not be issued. We strongly advise reviewing our service thoroughly during the trial period to make well-informed decisions.
Cancellation Process: Should you choose not to continue after the 3-day free trial, please ensure to cancel your subscription at least 24 hours before the next billing cycle to avoid recurring charges. Refund requests can be initiated in two ways:
- Account Management: Log in to your account on our website to manage your subscription.
- Email Request: Alternatively, send an email to team.a1hq@gmail.com with the subject line "Cancellation Request." Include your account details, reason for cancellation, and any pertinent information. Email requests must be received at least 24 hours before the next billing cycle to be considered.
Email Reminder: To assist you in subscription management, we send a courtesy email reminder 24 hours before the next billing date. This serves as a prompt to review your subscription status and make any necessary adjustments. If you choose not to continue the subscription, ensure it is canceled before the recurring charge occurs.
Contact Information: For inquiries or assistance related to billing and refunds, contact our customer support team at team.a1hq@gmail.com. We are dedicated to addressing your concerns promptly.
Note: This refund and cancellation policy may be subject to change without prior notice. We appreciate your understanding and cooperation. We look forward to serving you.